Context
ℹ Please remember this document template is just a suggestion; every business and organisation will have different documentation standards and expectations of their business analysts, so only use the templates that will help you drive value in your role. There are no formal “standards” across the Business Analyst profession, and this is merely a starting point to help you get started. We recommend, suggest and implore you to edit, modify, delete, add, substitute and otherwise re-work this to provide value. The commentary/advice highlighted in <italic blue like so> is designed to help you fill out the documentation, and SHOULD BE DELETED BEFORE DISTRIBUTION INTERNALLY!
This document is used to track and affirm the benefits of a project, through developing the methods used for tracking.
This should be filled out by the Business Analyst with support from the Project Manager/Product Owner/Project Lead.
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Benefits Realisation Plan
Document Control
Summary of Document Changes
Version | Date | Author | Reason |
Quality Assurance
Version | Date | Reviewer |
Document Approver
Name | Date | Signature |
Executive Summary
<The Benefits Realisation Plan provides details of how the benefits process will be applied to a program or project. It describes the tasks, resources, time frame and approach. The executive summary is a brief overview of the program, key benefits and how they will be tracked>
Reconcile business case benefits
<Consider the following points for inclusion in this section:
▪ Participation in business case benefits development
▪ Economic appraisal calculations
▪ Current Project scope/direction
▪ Analysis of Business Case Benefits>
Secure Benefit Ownership
<Consider the following points for inclusion in this section:
▪ Benefits Owners Engagement
▪ Roles and benefit accountabilities
▪ Business problems to be resolved
▪ Operational obstacles and risks: Benefits Risk Register
▪ Benefits Measures and Targets: Benefits Realisation Register>
Develop Benefits Activity Plan
<Consider the following points for inclusion in this section:
▪ Business, Technology, Organisational, Processes and People tasks
▪ Benefits Realisation Pathway map
▪ Benefits Result Chain
▪ Review project plan for benefit and change management tasks
▪ Benefits Realisation Activity Plan
▪ Communication materials – benefits at each level and motivating factors>
Conduct Baseline measures
<Consider the following points for inclusion in this section:
▪ Describe how measures will be collected
▪ Detail the effort and time frames
▪ Detail any tools to be used such as satisfaction surveys
▪ The sign-off process for the measures>
Benefits and Organisational Change
<This section should detail the process changes and initiatives required to produce each benefit. Benefits and change work together. The Change Management group typically develop “Stop, Start and Continue” process lists>
Go live activities
<Consider the following points for inclusion in this section:
▪ Describe how the quick wins will be identified and communicated.
▪ List the key processes to stop and those which will improve>
Post Go Live Benefits Tracking
<Consider the following points for inclusion in this section:
▪ Describe how the benefits data collection and reporting process will be conducted post implementation.
▪ Indicate the groups and stakeholders who will receive the information.
▪ Some benefits will not meet target and it will be necessary to implement new initiatives to correct this.
▪ Describe the expected duration, possible two years post implementation>
Benefit Profiles
<Insert one table per benefit. REPEAT AS NEEDED!
See 2 style examples below>
Benefits Profile – Style 1
<Insert one table per benefit. REPEAT AS NEEDED!>
<Benefit Title> | ||
---|---|---|
Unique Number: Bnft-0X | Benefit Owner: | |
Benefit Overview: | ||
Benefit Source /Documentation(Optional) | <Location of the justification for the benefit. May include storage record, SharePoint link, or artefact such as the Business case or link to strategic action item/initiative> | |
Current driver business problems: | ||
Enabling functionality:(capability created or delivered item) | ▪ | |
Benefit Audience | ||
Benefit Class (Tangible, Intangible) | ||
Benefit Type: (Business, Technology, Organisation, People and Process – BTOPP) | ||
Processes to stop | ▪ | |
How will this be measured, source of information and frequency | ▪ | |
Baseline measurement and date | ▪ | Date: |
Target performance and realisation dates | ▪ | Date: |
Risk potential to this benefit | ▪ | |
Risk mitigation | ▪ | |
Status update and date | ▪ |
Benefits Profile – Style 2
<Insert one table per benefit. REPEAT AS NEEDED!>
<Benefit Title> | |
---|---|
Unique Number: | Benefit Owner: |
Benefit Overview: | |
Current business problems: | |
Solution: | |
Enabling functionality: | ▪ |
Change required: (Business, Technology, Organisation, People and Process – BTOPP) | ▪ |
Processes to stop | ▪ |
Business case variation | ▪ |
How will this be measured, source of information and frequency | ▪ |
Baseline measurement and date | ▪ |
Target performance and realisation dates | ▪ |
Risk potential to this benefit | ▪ |
Risk mitigation | ▪ |
Status update and date | ▪ |
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Contributions & authored by:
Stefan Carton
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Updated: 2/08/2022